Platform Agreement

Terms of Service

Last Updated: January 15, 2026 · Governing Entity: Shiksha Bhavan Admissions

Welcome to Shiksha Bhavan. By accessing our web application, booking home or online tuition demos, or registering as an educator, you agree to comply with the legally binding conditions described herein.

For Parents & Students
  • Free initial demo session to evaluate compatibility.
  • Tutor replacement guarantee if academic expectations are not met.
  • Direct payment protection through platform verified fee schedules.
For Tutors & Educators
  • Mandatory identity & degree document verification prior to placement.
  • Adherence to verified tuition rates and agreed commission slabs.
  • Strict professional ethics, punctuality, and student safety protocols.

1. Platform Scope & Role

Shiksha Bhavan operates as a managed tuition marketplace connecting verified educators with students seeking personalized K-12, competitive exam, or specialized curriculum instruction. While Shiksha Bhavan conducts comprehensive identity and credential checks, tuition sessions represent independent academic engagements.

2. Demo Class Guidelines

Every student enquiry is entitled to one initial trial demo class per subject. Following completion of the demo session:

  • Parents must confirm satisfaction within 24 hours via the portal or admissions counselor.
  • If the parent requests an alternative educator, Shiksha Bhavan will assign a replacement educator at zero additional placement fee.
  • Direct private contracting outside the Shiksha Bhavan system during or immediately following a demo is strictly prohibited and constitutes a breach of platform terms.

3. Educator Background Checks & Safety

Educator safety and student well-being are fundamental priorities. Educators must submit valid government identity (Aadhaar/PAN) and educational certificates. Shiksha Bhavan reserves the right to immediately terminate any tutor account and report misconduct to law enforcement in the event of behavioral violations, harassment, or falsified credentials.

4. Tuition Fees & Cancellation Policy

Tuition fee amounts are settled in advance or monthly as agreed during demo confirmation. In the event of scheduled class cancellation due to unavoidable circumstances, educators must notify parents at least 4 hours in advance and reschedule the makeup class within the same billing cycle.

5. Dispute Resolution & Jurisdiction

Any disputes, controversies, or claims arising out of or relating to these terms shall first be addressed through good-faith mediation with the Shiksha Bhavan Support Desk. If unresolved, disputes shall be subject to the exclusive jurisdiction of the competent courts in Lucknow, Uttar Pradesh, India.